Frequently Asked Questions

Q. What are the rates for your services?
A. As each physician's office is unique and our services are customized to fit your needs, we cannot establish pricing until we learn more about your practice and your special needs. There is a free Practice Analysis on our contact page for you to put your information. That is our tool in determining the proper prices for services you may need. Please take a moment to complete this form. We answer all quote requests within 24 hours and most are much sooner.

Q. Can you do more than process my claims?
A. We are a Full Practice Management Billing Center with a variety of services to enable your staff to attend to more important issues. Review our Services Page for more information.

Q. What information do you need to do our billing?
A. This is a list necessary to do your billing

• Copies of superbills or encounter forms, signed by the physician with procedure and diagnosis codes

• Copies of office notes for the day seen for coding of these superbills

• Copies of office notes for Workers Compensation or Auto Insurance claims

• Copies of patient information sheet

• Copies of (front/back) insurance cards

• Copies of EOB's (Explanation of Benefits)

• Copies of patient payments

• Any other information that is needed for accurate and prompt processing. We never would want any originals. These would still be kept in your office.

• List of providers insurance identification numbers

• List of providers participating insurance companies

 Q. How will I get my information to you?
 A. There are several ways to get your information to  our office: the U.S. Mail, Courier Service, or our toll free fax. But faxing to our office is free and comes into a confidential office.

 Q. Sending my billing out of my office makes me a little uncomfortable, what can you do to ease my mind about this?
 A. Everything new makes us feel uneasy at first, like hiring a new employee. How many times have you had a biller not work out for lack of experience or education? Look at the benefits of outsourcing your billing. Keep the costs down-no benefits or raises to pay. Your billing service stays educated at their expense to stay ahead of the competition and their main goal is to serve their clients. No more employee turnover! No more training! Our company comes complete with proven experience in the insurance field and years of experience in confidential settings. We have a compliance manual and signed contracts on how your work will be accomplished. Wouldn't that be a better feeling?

 Q. Where will my payments go?
 A. You are still in control of your money as you always have been. Payments are sent directly to you and you can immediately deposit them. You then forward copies of the EOB's  to us for payment posting.

 Q. We are not in same state; can you still do our billing?
 A. Absolutely! Modern technology has paved the way. With faxing, email and remote access, Homestead Professional Billing is ready to do your billing from anywhere in the United States!  Call us today! or complete our Practice Analysis.